The Coaching Program is covered by a Full Refund Guarantee.
a. The Guarantee establishes that if the Client follows all the steps of the Program and performs all the “Action Items” suggested, in case the Client is not able to earn commissions from his Remote Closing activity equal or greater to the Engagement fee (Sec. 4), MBC Group LLC. will fully refund the Engagement fee paid by the Client.
b. Moreover MBC Group will continue to support the Client and provide all deliverables listed in Sec. 1 until the Client is able to generate commissions from his Remote Closing activity equal to the goal set during the strategy call.
Chargebacks
a. If the client does not agree with the debit of a certain amount, the client is obliged to inform and give the opportunity to this as soon as possible, and at the latest within 5 working days after the debit, of MBC Group LLC to account for the depreciation. Any chargebacks, before MBC Group LLC has been consulted and given the opportunity to fulfill its obligations, or to prove that MBC Group LLC has fulfilled its obligations, are not allowed.
b.Chargebacks without a valid reason will be classed as fraud.
c.When a chargeback dispute has been opened, and the amount has been deducted, MBC Group LLC has the opportunity to submit evidence to prove the charge was legitimate and potentially withdraw the dispute.
d.The costs incurred by MBC Group LLC when reversing a chargeback are for the account of the client. The risk of currency exchange rate fluctuations is for the account of the client.
e.In the event that the client acts in violation of this agreement, the client is without prior warning, notice of default, or judicial intervention immediately payable the fine owed to MBC Group LLC of € 5.000,- (in words: five thousand euros) per violation, without prejudice and in addition to the right of MBC Group LLC to claim compensation for the damage suffered as a result of the violation.